Welcome to Deals Clothifyr’s FAQ section! We’re here to help you with any questions about our trendy fashion offerings, delivery options, and shopping experience. Below you’ll find answers to our most commonly asked questions.
About Our Products
What types of clothing does Deals Clothifyr specialise in?
We specialise in affordable, body-positive fashion including crop tops, day dresses, skirts, and summer tops. We’re particularly proud of our inclusive sizing with dedicated collections for curve and petite body types.
Do you offer plus-size/petite options?
Absolutely! We’re committed to inclusive fashion. Our ‘Shop Curve’ collection offers stylish options for curvier figures, while ‘Shop Petite’ features specially designed pieces for smaller frames.
Are your products true to size?
We provide detailed size charts for each product to help you find your perfect fit. If you’re between sizes or unsure, we recommend sizing up for our curve styles and checking the petite measurements carefully.
Ordering & Delivery
How long does delivery take?
We process orders within 1-2 business days. Then you can choose:
– Standard Shipping (£12.95): 10-15 business days via DHL/FedEx
– Free Standard Shipping: 15-25 business days via EMS (for orders over £50)
For special occasions, we recommend ordering at least 3 weeks in advance.
– Standard Shipping (£12.95): 10-15 business days via DHL/FedEx
– Free Standard Shipping: 15-25 business days via EMS (for orders over £50)
For special occasions, we recommend ordering at least 3 weeks in advance.
Do you ship internationally?
Yes! We ship worldwide except to some remote areas and parts of Asia. International customers may need to pay customs fees which aren’t included in your order total.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can follow your package’s journey right to your doorstep!
Returns & Exchanges
What’s your return policy?
We offer a 15-day return policy from the delivery date. Items must be unworn, with tags attached, and in original packaging. We want you to be completely thrilled with your fashion finds!
How do I return an item?
Please email our customer care team at [email protected] with your order number and return request. We’ll guide you through the simple process.
Payments & Accounts
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, hassle-free checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all your payment details. You can shop with confidence at Deals Clothifyr.
Do I need an account to shop?
While you can check out as a guest, creating an account lets you track orders more easily and saves your details for faster future purchases.
Still Have Questions?
Our friendly customer service team is always happy to help! Email us at [email protected] and we’ll get back to you as quickly as possible.
Happy shopping from all of us at Deals Clothifyr – where fashion meets every body!